DevOps
If you have trouble with this resource, or prefer to speak with someone, please email us at devops@prismcontrols.com. Include your preferred contact method, and we'll reach out.
Atlas System Migration
This task is for installing/migrating an atlas control server in the field.
Please make sure that the new control server is online, and remotely accessible before the scheduled install. Please contact our support team at support@prismcontrols.com to request assistance with the initial set up process if needed.
- 90m
- Round Robin
Quarterly Windows 10 Updates
This event type is for scheduling the installation of the latest set of Prism Controls tested updates for a single Windows 10 Prism Controls PC.
Requirements:
The update may only be scheduled during the shown available times.
Only one PC may be updated in a single appointment.
The customer operator must be present to supervise the update.
The PC must already have Windows 10; this is not for upgrading Windows 7 PCs to Windows 10. The operating system version can be checked by typing winver in the start menu and pressing Enter; the operating system version will be displayed. To upgrade existing Adlink MXC-6400 and Advantech Ark model Prism Controls Windows 7 PCs to Windows 10, please email sales@prismcontrols.com. Dell model users must purchase new Prism Controls PC hardware to run Windows 10.- 60m
- Round Robin